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Juurnee Help Centre

Here you can find quick answers to some of the most common questions

Frequently Asked Questions

What is a Juurnee?

A Juurnee is posting by someone who needs a travel companion. They'll list the route, the date, the flight details, and the price they are willing to pay someone to travel with them on that flight to help them.

Who can post a Juurnee?

Anyone who needs help on a flight can post a Juurnee. It can be for yourself, or it can be for someone you know (eg. an elderly parent). 

How much do I pay a Juurnee Companion?

You can choose your own fee, based on what you're willing to pay. Keep in mind that the closer the amount is to the cost of the ticket, the more likely people will apply.

Are flights included?

Juurnee Companions buy their own flights.

When do Juurnee Companions get paid?

Juurnee Companions get paid at the end of their trip. If they're booked for a one-way flight, they'll be paid 48 hours after landing. If they're booked for a return flight, they'll be paid 48 hours after their final flight lands.

Juurnee Seekers who book a companion will pay upon matching, and Juurnee will hold the funds safely until the trip is completed successfully.

What routes are available?

Anyone can post a Juurnee for any route. Our current focus is London <> Sydney and Sydney <> London, so most of our current Juurnee Companions are interested in these routes. However we're growing worldwide, and we'll do our best to match everyone globally. 

How do I apply to be a Juurnee Companion?

Simply sign up (it's free) and fill out your profile. You'll immediately be part of the Juurnee community and can apply to match with any Juurnees.

Do I pay to post a Juurnee?

No it's 100% free to post a Juurnee. Juurnee charges you a small commission (10%) on each successful booking to keep the platform operating.